Labotec has just introduced a new customer support program to help protect the value of your investment. The Technical Service Level Agreements (SLA) program has been launched to help save on maintenance costs, eliminate breakdowns, reduce downtime and offer peace of mind. The SLA’s include full comprehensive servicing and repairs, including spare parts for up to two years, and in some cases longer, after the purchase of most new equipment from Labotec.
SLA customers can be assured of priority scheduling, fast response and access to all the experts that are within the regional, national, and global network. Labotec recognises that by choosing their products you are making an important choice in capital resources that you expect to perform at their optimum. For more information on specific programs for individual products please contact our sales offices countrywide on email sales@labotec.co.za or 011 315 5434, 021 531 7660 or 031 566 4870.
